bring dignity to lives
support our programmes
 

Donation Refund Policy

In case you want a refund of your donation to Indo-Global Social Service Society, we will honour such request provided that you contact us within 10 days of the donation being made. If the refund request is made after 10 days, IGSSS shall use its discretion to return the money after receiving a formal request along with tax exemption receipt (if issued). In situations where the refund request is much delayed and the donation amount is already used for the purpose it was donated for in such cases the donation will be NOT refunded.

 

To request for a refund, write to doc@igsss.net  mention the reason for refund and include your transaction details- your name, address, phone number, transaction ID, bank details and donation amount.

 

We will happily refund your donation within a period of 22 working days. Refunds are returned using the original method of payment. Any transaction fee deducted during the donation process will not be realised in the final payment.